Frequently asked questions

Revit Family Manager is a cloud workspace for Revit family (.rfa) files. You upload families, organize them into folders, categories, projects, and collections, preview them in 3D, keep a version history, and share them with teammates — from your browser or from inside Revit.

Yes. The Revit add-in signs in to your library, lets you browse categories, search families, mark favorites, and load a family into the open model. You can also upload families and publish new versions without leaving Revit.

Yes. The web application is complete on its own — upload, organize, preview, version, search, share, and manage workspace access all work in the browser. The add-in is an additional way to reach the same library.

The add-in is built for Revit 2022 – 2027. The web application works in any modern browser and does not depend on your Revit version.

The new file becomes the current version and the previous version is kept in the family's version history. You can review earlier versions, download them, and roll back to one. Full version history and rollback are included from the Individual plan.

Yes. The Free plan includes 1 workspace collaborator. Individual lets you invite up to 2 collaborators per workspace. Team gives you unlimited workspace collaborators with seats you assign and revoke, plus role-based access.

Yes. You can upload families in batches from the web app or from the add-in, and duplicates are detected during upload so you do not end up with repeated content. Very large libraries are best moved in stages — contact us if you would like help planning it.

1 workspace and 1 project, up to 3 collections, 500 MB of storage, family upload with metadata extraction, 3D GLB preview, and 1 workspace collaborator. No credit card is required.

Family files are stored in cloud object storage on Amazon S3. Access is controlled by your workspace roles and share settings — private content is not publicly listed, and families become publicly visible only when you publish them to a public gallery. See the policies page for the full detail.

Email contact@oceanbimcloud.com and describe what you were doing and what you expected to happen. Priority support is included on the Individual and Team plans.